Returns & Exchanges

At StrangeLove Beverage Co, we strive for complete satisfaction with every sip. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged, defective, or incorrect.

Return Process

• 1.
  Contact Support

  Email our customer service team within 7 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Evidence

  Attach clear photographs of the damaged packaging or incorrect items to help our team assess the situation and improve our shipping process.

• 3.
  Verification

  Our team will review your request within 48 hours to confirm eligibility for a replacement or a full refund to your original payment method.

• 4.
  Resolution

  Once approved, we will dispatch a fresh shipment at no extra cost or process your refund, which typically appears in your account within 5-10 business days.