Frequently Asked Questions
Everything you need to know about our premium elixirs and mixers.
What makes StrangeLove beverages different from standard soft drinks?
We focus on complex flavor profiles, low sugar content, and high-quality natural ingredients. Our beverages are crafted for the sophisticated palate, using premium botanicals and unique flavor combinations you won't find in a standard vending machine.
How long will it take for my order to arrive?
Most orders are processed within 24 hours. Depending on your location, standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products vegan and gluten-free?
Yes, the majority of our range is vegan-friendly and gluten-free. We do not use animal-derived clarifiers or ingredients containing gluten in our production process. Please check individual product labels for specific ingredient lists.
What is your policy on damaged goods?
While we pack our glass bottles securely, accidents can happen during transit. If your order arrives damaged, please take a photo of the breakage and contact our support team within 48 hours for a full replacement or refund.
Do you offer wholesale pricing for bars and restaurants?
Absolutely. We partner with various hospitality venues globally. If you are interested in stocking StrangeLove at your establishment, please visit our 'Wholesale' page and fill out the inquiry form.
Are your glass bottles and packaging recyclable?
Sustainability is a core value for us. All our glass bottles, aluminum caps, and cardboard shipping boxes are 100% recyclable. We encourage our customers to dispose of them responsibly in their local recycling bins.